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Privacy policy

Last updated: March 28, 2026

1. Data controller

MIDigital (midigital.agency) is the controller of personal data collected through this website. For any inquiry, you can contact us at hola@midigital.agency.

2. Data we collect

We only collect data that you voluntarily provide to us:

  • First and last name
  • Email address
  • Phone number (if you provide it)
  • Business name and type
  • Message or inquiry submitted through the contact form

We also collect browsing data anonymously through Google Analytics (visits, page views, approximate location) to improve the site.

3. Purpose of processing

We use your data to:

  • Respond to your inquiry or diagnosis request
  • Send you information about our services if you requested it
  • Improve the website user experience

We do not sell, rent, or share your data with third parties.

4. Legal basis

The processing of your data is based on your explicit consent when submitting the contact form, in accordance with applicable data protection legislation (Law 1581 of 2012 in Colombia and the General Data Protection Regulation in the European Union).

5. Data retention

We retain your data for as long as necessary to address your inquiry and, if a commercial relationship is established, for the duration of that relationship plus applicable legal retention periods.

6. Your rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to processing or request its restriction
  • Withdraw your consent at any time

To exercise any of these rights, write to us at hola@midigital.agency.

7. Cookies

We use technical cookies necessary for the site to function, and analytics cookies (Google Analytics) to understand how the site is used. You can disable analytics cookies from your browser settings.

8. Changes to this policy

We may update this policy at any time. The last updated date will always be visible at the top of this document.